Used-car prices can vary by $1,000 depending on the ZIP code

In the United States, a used car of the same model can cost up to $1,000 more or less depending on the ZIP code. Local demand, vehicle availability and market conditions in the area are the main factors affecting its value.

On the dealership management side, Norm Reeves’ fixed operations director has defined nine operating standards for service departments. The goal is to make processes more consistent, improve the customer experience and increase efficiency.